Refund & cancellation policy

7-day refund guarantee

If Kinetiq UI Pro isn't right for you, request a refund within 7 days of purchase and we will refund the full amount — no long forms. Just email us at [email protected] with your payment ID or the email used at checkout.

How refunds are paid

• Refunds are issued to the original payment method through Razorpay.
• Approved refunds are initiated within 2 business days. Banks typically take 5–7 business days to show the credit.
• When a refund is issued, the associated license is deactivated.

Cancelling a yearly subscription

• You can cancel anytime before your renewal date by emailing us or using the link in your Razorpay subscription emails.
• After cancelling, your plan stays active until the end of the current paid year; it will not renew.
• Renewal charges can be refunded if you contact us within 7 days of the renewal date.

When refunds may be declined

We may decline refunds for requests made after the refund window, or where there is clear evidence of abuse (for example, repeated purchase-and-refund or sharing the Product publicly).